Contact Us
Velvera Register can be contacted by phone, by email, by post, or through the form on this page.
Our details
- Phone: +91 94140 71279
- Email: hello@velveraregister.shop
- Address: Shop no.2, mandir compound, New Aatish Market, Jaipur, Rajasthan 302020, India
- Hours: Monday - Saturday, 10:00 AM - 6:00 PM IST. Closed on Sundays and public holidays.
Expect a response within Monday - Saturday, 10:00 AM - 6:00 PM IST. Closed on Sundays and public holidays. Calls during opening hours are answered directly.
Before you write
The order number plus one clear sentence is usually enough. Pictures help for damage or picking errors.
Use the form
The form below reaches the same inbox as hello@velveraregister.shop. Should no reply arrive within Monday - Saturday, 10:00 AM - 6:00 PM IST. Closed on Sundays and public holidays., ring +91 94140 71279.
Answers already written down
Many questions are already answered: delivery timings in the Shipping Policy, returns in the Return & Refund Policy, payment in the Payment Policy, and a general FAQ.
The kind of questions we answer
Write in about any of these and it will be dealt with directly:
- Questions about a product before you buy — size, material, what is in the box
- Order status, dispatch confirmation and stuck tracking
- Return authorisations and refund queries
- Stopping an order before it leaves the shop
- Failed UPI transfers and missing refunds
When you do not hear back
Should a message go unanswered beyond Monday - Saturday, 10:00 AM - 6:00 PM IST. Closed on Sundays and public holidays., ring +91 94140 71279 rather than resending. Filters occasionally catch our replies.
Who you are writing to
Orders are fulfilled by Velvera Register of Jaipur, Rajasthan, a retailer of garden sprinklers and irrigation fittings. Our address is Shop no.2, mandir compound, New Aatish Market, Jaipur, Rajasthan 302020, India